Terms and Conditions
VisitorSurge Application Terms of Service
Last updated: 2 October 2026
These Terms of Service ("Terms") apply to software applications, integrations and related digital services developed or operated by VisitorSurge.
By accessing or using a VisitorSurge application or connecting a third-party account to an application, you agree to these Terms.
1. Application Services
VisitorSurge develops software and integrations for businesses, including custom WordPress applications and integrations with third-party platforms such as Google Workspace and Google Calendar.
The functionality available to a user depends on the particular application and services commissioned by the relevant client.
2. Authorised Use
You may use an application only for lawful purposes and in accordance with these Terms.
You must not:
- Attempt to gain unauthorised access to an application or connected service.
- Interfere with the security or operation of an application.
- Use an application to violate applicable laws or third-party rights.
- Attempt to circumvent authentication or access controls.
- Use another person's connected account without appropriate authorisation.
3. Google Services
Certain applications may allow users to connect their Google account.
By connecting a Google account, you authorise the application to access the Google services and information identified on Google's OAuth consent screen.
The application will only use those permissions to provide the functionality described by the application and our Privacy Policy.
Your use of Google services remains subject to Google's applicable terms and policies.
4. User Responsibilities
Users are responsible for ensuring information entered into an application is accurate and that they have appropriate authority to enter, process or synchronise that information.
Users are also responsible for maintaining the security of their accounts and login credentials.
5. Third-Party Services
VisitorSurge applications may depend upon services supplied by third parties, including hosting providers, WordPress, Google and other technology providers.
VisitorSurge does not control the availability or operation of third-party services.
Functionality may therefore occasionally be affected by changes, outages, API restrictions or discontinued functionality imposed by third-party providers.
6. Availability and Changes
We may modify, maintain or update applications from time to time.
We do not guarantee that an application will operate uninterrupted or error-free at all times.
Features dependent upon third-party APIs may change where necessary to maintain compatibility with those services.
7. Intellectual Property
Unless otherwise agreed in writing, intellectual property rights associated with VisitorSurge's software, systems, code and underlying technology remain with their respective owner.
Client-owned content, branding and business information remain the property of the relevant client or rights holder.
8. Privacy
Personal information and information obtained through connected services is handled in accordance with the VisitorSurge Privacy Policy and applicable privacy requirements.
Google user data is handled in accordance with the Google API Services User Data Policy and the permissions authorised by the user.
9. Disconnecting Third-Party Accounts
Users may revoke an application's access to connected third-party services, including Google services.
Disconnecting an integration may prevent features dependent upon that integration from functioning.
10. Disclaimer
To the extent permitted by law, applications and integrations are provided without guarantees that they will always be uninterrupted, error-free or compatible with every third-party service.
Nothing in these Terms excludes rights or guarantees that cannot lawfully be excluded, including applicable rights under Australian consumer law.
11. Limitation of Liability
To the extent permitted by law, VisitorSurge will not be liable for indirect, incidental or consequential loss arising from use of an application, loss of access to a third-party service, third-party service outages or unauthorised use outside VisitorSurge's reasonable control.
Nothing in these Terms limits liability where doing so would be prohibited by law.
12. Termination
Access to an application may be suspended or terminated where a user materially breaches these Terms, uses an application unlawfully or compromises the security of the application or other users.
Users may stop using an application or disconnect authorised third-party integrations at any time.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our applications, services, third-party integrations or legal requirements.
The current version will be published on this page.
14. Governing Law
These Terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory rights available under applicable Australian law.
15. Contact
Questions regarding these Terms can be directed to:
VisitorSurge
Australia
Email: sales@visitorsurge.com.au
VisitorSurge Application Terms of Service
Last updated: 2 October 2026
These Terms of Service ("Terms") apply to software applications, integrations and related digital services developed or operated by VisitorSurge.
By accessing or using a VisitorSurge application or connecting a third-party account to an application, you agree to these Terms.
1. Application Services
VisitorSurge develops software and integrations for businesses, including custom WordPress applications and integrations with third-party platforms such as Google Workspace and Google Calendar.
The functionality available to a user depends on the particular application and services commissioned by the relevant client.
2. Authorised Use
You may use an application only for lawful purposes and in accordance with these Terms.
You must not:
- Attempt to gain unauthorised access to an application or connected service.
- Interfere with the security or operation of an application.
- Use an application to violate applicable laws or third-party rights.
- Attempt to circumvent authentication or access controls.
- Use another person's connected account without appropriate authorisation.
3. Google Services
Certain applications may allow users to connect their Google account.
By connecting a Google account, you authorise the application to access the Google services and information identified on Google's OAuth consent screen.
The application will only use those permissions to provide the functionality described by the application and our Privacy Policy.
Your use of Google services remains subject to Google's applicable terms and policies.
4. User Responsibilities
Users are responsible for ensuring information entered into an application is accurate and that they have appropriate authority to enter, process or synchronise that information.
Users are also responsible for maintaining the security of their accounts and login credentials.
5. Third-Party Services
VisitorSurge applications may depend upon services supplied by third parties, including hosting providers, WordPress, Google and other technology providers.
VisitorSurge does not control the availability or operation of third-party services.
Functionality may therefore occasionally be affected by changes, outages, API restrictions or discontinued functionality imposed by third-party providers.
6. Availability and Changes
We may modify, maintain or update applications from time to time.
We do not guarantee that an application will operate uninterrupted or error-free at all times.
Features dependent upon third-party APIs may change where necessary to maintain compatibility with those services.
7. Intellectual Property
Unless otherwise agreed in writing, intellectual property rights associated with VisitorSurge's software, systems, code and underlying technology remain with their respective owner.
Client-owned content, branding and business information remain the property of the relevant client or rights holder.
8. Privacy
Personal information and information obtained through connected services is handled in accordance with the VisitorSurge Privacy Policy and applicable privacy requirements.
Google user data is handled in accordance with the Google API Services User Data Policy and the permissions authorised by the user.
9. Disconnecting Third-Party Accounts
Users may revoke an application's access to connected third-party services, including Google services.
Disconnecting an integration may prevent features dependent upon that integration from functioning.
10. Disclaimer
To the extent permitted by law, applications and integrations are provided without guarantees that they will always be uninterrupted, error-free or compatible with every third-party service.
Nothing in these Terms excludes rights or guarantees that cannot lawfully be excluded, including applicable rights under Australian consumer law.
11. Limitation of Liability
To the extent permitted by law, VisitorSurge will not be liable for indirect, incidental or consequential loss arising from use of an application, loss of access to a third-party service, third-party service outages or unauthorised use outside VisitorSurge's reasonable control.
Nothing in these Terms limits liability where doing so would be prohibited by law.
12. Termination
Access to an application may be suspended or terminated where a user materially breaches these Terms, uses an application unlawfully or compromises the security of the application or other users.
Users may stop using an application or disconnect authorised third-party integrations at any time.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our applications, services, third-party integrations or legal requirements.
The current version will be published on this page.
14. Governing Law
These Terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory rights available under applicable Australian law.
15. Contact
Questions regarding these Terms can be directed to:
VisitorSurge
Australia
Email: sales@visitorsurge.com.au